free local delivery, shipping, and policies

Ethan Allen shall select and utilize the best shipping method for your order based on the item and its packaging. Free delivery on all items shipped via parcel post. In-home deliveries within 50 miles of an Ethan Allen Design Center are free.

In-Home Delivery Fees:
  • 0 to 50 miles from a Design Center—delivery charge is free ($40 for online Clearance items.)
  • 51 to 75 miles from a Design Center—delivery charge is $80
  • 76 to 100 miles from a Design Center—delivery charge is $120
  • 101 to 125 miles from a Design Center—delivery charge is $160
  • 126 to 150 miles from a Design Center—delivery charge is $180
  • over 150 miles from a Design Center—delivery charge is 5% of total order (minimum charge of $180 and maximum charge of $1750)


We can only ship to destinations within the 48 contiguous United States. Rush delivery is not available. We regret that we cannot ship to Alaska, Hawaii, or to international locations. Special and remote location deliveries such as island deliveries requiring ferry service will be special quoted and coordinated by our Internet Service Center professionals.

Once your order is placed, here’s what you can expect:

Items shipping via parcel post:
When your order is accepted, you will receive a confirmation email. When your order ships, you will receive another email including a tracking number. We estimate in-stock items will arrive within 7 to 10 days. If you have any questions regarding the status of items shipped via parcel post, please contact our Internet Service Center professionals and we will be happy to assist you.

Items delivered by our in-home delivery service:
You will receive a confirmation email for your order which will include contact information for the Ethan Allen service location that will complete the in-home delivery.

Should the original estimated delivery dates change, your local Design Center or our Internet Service Center will contact you to provide updated information. When your order arrives at your Ethan Allen service location, they will contact you to schedule your in-home delivery. If you have any questions regarding the status of your items, please contact your local Design Center or our Internet Service Center professionals and we will be happy to assist you.

In-home delivery items are unpacked, inspected, and prepared prior to delivery and will be set up in your home. We regret that we cannot install electronic equipment in our furniture. Delivery time may be increased for orders subject to in-home delivery fees.