contact our client services department at 1.888.eahelp1 (1.888.324.3571)
mon – fri 8:30am – 4:45pm est

Ethan Allen wood furniture is made with pride. From lumber selection to the final inspection, the focus is on producing quality furniture that will meet not only our standards, but yours as well. Please refer to our use and care manual for instructions on how to prolong the beauty of your new piece of furniture.

Ethan Allen shall select and utilize the best shipping method for your order based on the item and its packaging. Delivery on all items shipped via parcel post and in-home deliveries within 50 miles of an Ethan Allen design center are free.

• 0 to 50 miles from a design center: delivery charge is free
• 51 to 75 miles from a design center: delivery charge is $40
• 76 to 100 miles from a design center: delivery charge is $80
• 101 to 125 miles from a design center: delivery charge is $120
• 126 to 150 miles from a design center: delivery charge is $160
• over 150 miles from a design center: delivery charge is 5% of total order (minimum charge of $160 and maximum charge of $1750)

We can only ship to destinations within the 48 contiguous United States. Rush delivery is not available. We regret that we cannot ship to Alaska, Hawaii, or to international locations. Special and remote location deliveries such as island deliveries requiring ferry service will be special quoted and coordinated by our Internet Service Center professionals.

Once your order is placed, here’s what you can expect:

Items shipping via parcel post:
When your order is accepted, you will receive a confirmation email. When your order ships, you will receive another email including a tracking number. We estimate in-stock items will arrive within 7 to 10 days. If you have any questions regarding the status of items shipped via parcel post, please contact our Internet Service Center professionals and we will be happy to assist you.

Items delivered by our in-home delivery service:
You will receive a confirmation email for your order which will include contact information for the Ethan Allen service location that will complete the in-home delivery.

Should the original estimated delivery dates change, your local Design Center or our Internet Service Center will contact you to provide updated information. When your order arrives at your Ethan Allen service location, they will contact you to schedule your in-home delivery. If you have any questions regarding the status of your items, please contact your local Design Center or our Internet Service Center professionals and we will be happy to assist you.

In-home delivery items are unpacked, inspected and prepared prior to delivery and will be set up in your home. We regret that we cannot install electronic equipment in our furniture. Delivery time may be increased for orders subject to in-home delivery fees.

Prior to placing your order, it is important that you consider where the items will be placed, and any potential delivery obstacles. It is important that your furniture be able to be delivered through all entryways, elevators and up or down any stairways. Measure the height and width of your entryways, including staircases, hallways, elevator doors and interiors. Make note of any fixtures, decorative moldings, and interior walls, ceiling heights, stairwells and banisters that may be obstacles once items are inside. Consider the furniture to be delivered and determine if it can go straight through entryways or if it will have to go in at an angle or on end.

Room measurement

Before purchasing products; be sure to consider windows, closets, heating vents and electrical outlets within the room. We strongly recommend using our room planner to plot your furniture placement. Be sure to include all items you plan to purchase, and include smaller items such as accent tables, benches, and ottomans as they have a space impact in any room.

Measure your electronics and components

Measure your television and other components that you would like to place inside of your furniture. You should measure your television, or the television you intend to purchase, before you purchase the furniture you plan to house it in or on and have the outside dimensions available in width, depth, and height. This is very important as, for example a 48"” television may be more than 48"” wide overall.

Not sure? We’re here to help.

Our seasoned professional design consultants take all the guesswork out of decorating and measuring. We’re ready, willing, and more than able to help you. Visit your local Ethan Allen design center to receive our complimentary design service.

We are proud of our products and have referenced wood and manufacturing techniques in general terms throughout this web site. Wood/veneer species, product composition, and manufacturing techniques vary by product and collection and may change over time without notice. For current detailed information please ask a design consultant. All prices and services featured on our web site are optional with each design center. All prices on our website are in U.S. dollars. All items on this web site are not necessarily displayed in every local design center. Consult your local design center for pricing and availability. Every effort has been made to ensure the accuracy of prices, item numbers, and dimensions, however, we regret we cannot be responsible for typographical errors. Final products may vary in color, finish, size, fabric, or other features. Electronic equipment is not included. “Starting fabric” upholstery prices reflect the price of the piece in starting grade fabric without any options. Items not necessarily shown in starting grade fabric. Prices for upholstery are determined by fabric(s) chosen and by optional extras such as contrast pillows, dual fabric, down cushions, or contrast welting/fringe. Certain collection names are proprietary and are owned by Ethan Allen Global, Inc.

All pricing on our website is reflected in U.S. dollars.

© 2008-2009 Ethan Allen Global, Inc., Danbury, CT. All rights reserved. “Ethan Allen” is a registered service mark and registered trademark of Ethan Allen Global, Inc.

The terms and conditions of sale for ethanallen.com ("web site”). We are a part of Ethan Allen Global, Inc. and its subsidiary Ethan Allen Retail, Inc., ("Ethan Allen”). Ethan Allen has a national network of company operated and independently operated design centers ("Ethan Allen Design Centers”) that sell and deliver Ethan Allen products. By completing a purchase with us you agree to follow these Terms and Conditions and to be bound by them.

Since 1932, Ethan Allen has been dedicated to providing clients with quality products and exceptional service. Our exclusive furniture warranty reaffirms that commitment to our valued clients. Please take the time to read our warranty information before you make a purchase.